ISO 9000:2015(E) Quality management systems— Fundamentals and vocabulary
1 Scope
This International Standard describes the fundamental concepts and principles of quality managementwhich are universally applicable to the following:
- organizationsseeking sustained successthrough the implementation of a quality managementsystem;customers seeking confidence in an organization's ability to consistently provide products andservices conforming to their requirements;
organizations seeking confidence in their supply chain that product and service requirements willbe met;
organizations and interested parties seeking to improve communication through a commonunderstanding of the vocabulary used in quality management;
-organizations performing conformity assessments against the requirements of iSo 9001;-providers of training, assessment or advice in quality management;
-developers of related standards.
This International Standard specifies the terms and definitions that apply to all quality managementand quality management system standards developed by ISO/TC 176.
2Fundamental concepts and quality management principles
2.1 General
ISO 9000:2015(E) Quality management systems— Fundamentals and vocabulary
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