ISO 21001:2018 Educational organizations — Management systems for educational organizations- Requirements withguidance for use
1Scope
This document specifies requirements for a management system for educational organizations (EOMS)when such an organization:
a]needs to demonstrate its ability to support the acquisition and development of competence through
teaching, learning or research;
b) aims to enhance satisfaction of learners, other beneficiaries and staff through the effective
application of its EOMS,including processes for improvement of the system and assurance ofconformity to the requirements of learners and other beneficiaries.
All requirements of this document are generic and intended to be applicable to any organization thatuses a curriculum to support the development of competence through teaching. learning or research,regardless of the type, size or method of delivery.
This document can be applied to educational organizations within larger organizations whose corebusiness is not education, such as professional training departments.
This document does not apply to organizations that only produce or manufacture educational products.
2Normative references
There are no normative references in this document.
3Terms and definitions
For the purposes of this document, the following terms and definitions apply.
ISO and IEC maintain terminological databases for use in standardization at the following addresses:-ISO Online browsing platform: available at https:// www.iso.org/obp
—IEC Electropedia: available at http:/ /www.electropedia.org/
ISO 21001:2018 Educational organizations — Management systems for educational organizations- Requirements withguidance for use
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